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Do you have an out of control email inbox?

images.jpegThanks to Chris Brogan for getting me thinking about taming the email inbox and what I do and could do better.

I use Apple’s Mail program as my main email program. I do use Gmail for listserv emails and for some of our business emails. I like them both as they both enable me to organize the incoming emails in folders, tags and labels.

However, the key was to just start using the built in features I had available and maybe, just maybe I could get control of this monster I had created.

Apple Mail enables you to set up folders and smartfolders. For the folders, I set up three main folders that help more than others. First I set up a folder where I can send emails which involve business and/or client issues. Next, “Archived”. And third, a folder called “Respond to”. I quickly send emails to any of those folders by using a great Mac Mail addon called Mail Act-On.

I also set up folders for “Article Request” as I get request for articles often and needed some way to keep track of them. And a folder called “Blogging” to keep track of items that I may want to blog about or for request for blog post.

My biggest problem with these three folders is that I don’t use them as much as I should. I usually read the email and leave the darn thing in the inbox if I want to archive it. So, my goal this week is to archive those emails I need to look at later.

The next tool I use to organize my emails are Smart Mailboxes within Apple’s Mail. With these folders, I am able to set rules to send emails from certain individuals to certain folders. I don’t do anything but set the rule up and let it work. I have folders from clients of G2 Web Media, individuals within our business who are working on projects, to Jott emails. The emails are there for either searching or reading later. I also have a Smart Mailbox set up for all of the faxes my office either sends or receives. A folder for all of the emails to and from my virtual assistant.

The best thing about using Smart Mailboxes is I don’t have to do anything to use them but set up the initial rule and adding certain addresses to the rule.

Checking the Inbox

This is one area I really struggle with and just don’t know what to do. I have my Mail program set to check email every five minutes. Some will call me crazy for this. But, for me, this is just how I do things. I have been exploring a new service called, AwayFind. AwayFind provides you with an autoreply and way for those who must reach you ASAP to contact you with other methods such as text messages. I will let you know soon on this.

I am just having a hard time giving up the idea of checking email often. I plan to spend some time today going through those emails still in my inbox and either putting them in one of the above mentioned folders or trashing them.

Please leave your comments on how often you check your email and what you do to organize your inbox. Again, if I get at least ten tips, I will post them in a followup post with a link to you and your own blog or Web site.

[Update: And this is way too funny. 12 Rules for Getting a Grip on Massive ProBlogger Email was provided by ProBlogger. Do I dare say great minds think alike?]

Categories: Email, Work-Life Balance
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April 1, 2008 Grant Griffiths
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3 Comments Comments RSS

  • April 1, 2008 at 10:37 am

    It is so complicated it makes my head hurt. That is the reason I just trash all of it. I do not want to use my email devise to run my business as to when I need to respond etc. If it is that important I will paste the email in Basecamp along with my notes and set milestones. I can save a link if I am interested in something and want to look at it at sometime in the future. But, that eamail inbox is going to stay clean. And, forget all of the folders. There are experts out there that come to no tech companies and try to teach them to prioritize and purge, purge, purge as the only sane thing to do. Yet, we more tech and web based people and companies are allowing the same thing to happen on our computers.

  • April 1, 2008 at 3:19 pm

    Email IS a pain. But you’re right about two things that will help:

    1. checking it less often
    2. getting it out of your inbox and out of site

    I’m not looking for self promotion here, but in the last week I’ve written about how to keep stuff from ever reaching your inbox on my blog (#2 on the list above)–you’re welcome to check that out. While my advice was geared toward Gmail and Outlook, you clearly have mastered the technical side of that with Smart Mailboxes. The key is that every time you get an email to think about whether or not it’s actionable. If it’s not actionable and you expect to receive email similar to that, immediately create a rule for it rather than filing it away only to have to do that again. It’s amazing how much stuff will never make it to your inbox that way.

    Thank you for the mention of AwayFind–I do hope it can help you to check email less often. Can’t wait to share with you the much better looking and more powerful version soon.

    Cheers.

  • April 1, 2008 at 8:12 pm

    The two things the helped me the most to vercome the clutter was checking email less often. From once every 5 minutes to once every 30 minutes, and an Outlook application called MoveIT. This Outlook Add-on helps you to de-clutter your inbox, and makes filing your email a breeze. I have a couple of post on it in my blog. emailoverloaded.wordpress.com
    I’m strongly against regular use of Outlook rules & alerts or any other system that files your emails for you before they arrive to your inbox. It just doesn’t make sense. Will you let the postman into your house, give him keys to your filing cabinet and let him file your bills directly in the file?

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